Interview with the owner of the business parts

My interviewer today is on the spare parts store owner in the city NJ Prokopevsk, LLC "Afterburner", known under the nickname DEMIX network.

What is the contingent of buyers for the parts-servismeny or employees?
It is easier to work with servismenami but buy mostly employees. Servismeny clearly know what want. In contrast to his employees have their own opinion, for the most part, who will ask council rare. Many come and tell me so-mol-advised friends. In fact, who as the seller did not know better, given that the car will come. Refund and negative feedback, we do not need, we like it is better to acquire the customer quality product.

Refunds lot?
Because marriage little in return was mainly due to the fact that spare parts are not ponadobilas. Objectively inomarku to duplicate even better, because not manufactured in a nearby basement.

In our city more prefer original spare parts, or duplicate? Or maybe all depends on the class of car?
Rather from the master, but most double takes. The desire to save the whole of the population in the blood, then we are no different from people in Germany and even Europe as a whole.

Stoit-li buy originals, or they are not, their money?
Worth. Let's go Nisshinbo good pad for 40 thousand some, but on the originals, I traveled 50 thousand, given the fact that they were standing on the machine have been run by Japan and would still like thousands 3. The situation described is not only related to rashodnikam but to the basic details of the engine and suspension. But of course there is a category of parts, which take the originals meaningless.

Perhaps you have in mind contractual spare parts, as they otnosishsya?
Well despite what have allowed the normal contract, but there with our gang-already rumors of Russia, and often there are already forbidden our masters. In principle, there are people who put a brake pad / a is the only debilizmom not be called. And let all optiki-krylya, levers suspension, etc. - Those who are not exposed to hard wear-and why not. Or very expensive things, like slats. But engines, in my opinion, better repair.
While we can be so greedy suppliers that the new original produced much cheaper. Let bumper at the RAV 4 first generation of crystal povorotnikami in Vladike, b / a is 9 thousand, but I have a new original would cost as much to the same completeness.

A quality automotive bijouterie (muhoboyki, linings vetroviki, floor), China is not prepodnosit surprises with the quality?
By quality "china" and must be treated as "china", I do not muhoboyki town, but let carpets silicon-a huge difference in quality, expensive softer, but largely taking the "china". A muhoboyki even the best-novosibirskie.

Chasto-li customers agree to bring the desired spare parts under the order, or go to another store go?
Looking what spare parts if he had let pobegal and could not find it, order, and if this permit is not available spare parts, and in others there are (or should be), then go to another shop, despite the fact that I propose cheaper .

What brand car sales according to the most problematic parts?
Most problematic are those for which few spare parts:) (Mazda, Mitsubishi, Honda and some well). There is a general problem and not specific brands of cars. Let Nissan Sunny in the Body b15 with a series QG engines. On the other hand, why Nissan this issue - because they just went a lot-it massive. It is very problematic engines from Toyota Series C, E, and let stand in the kaldinah - they simply small asset, so they have to kapitalit, although they are not unpredictable surprises prepodnosyat. Again, most of the problems of inadequate care Consequently, in principle, fairly reliable Japanese car.

In the Russian operation, which spare parts can be recorded in consumables except pad, oil filters?
On some machines layers fly-shock absorbers at the rear Vitz, the Primera front. And just weaknesses in hodovke, candles of course. Filling us leaves much to be desired.

Overall, the Japanese operation is expensive spare parts and repairs than domestic brands?
There certainly can, and then it goes (depending on the class of car). But let's massive Vehicle type Corolla 100-110 think cheaper at the expense of better quality auto parts and the whole. Once you Yapa perebral and horse-Poi songs, but the Russian-must be constantly harassed.

Planiruesh whether to expand the range: levorukie NJ, evropeyki Americans?
Of course, the "Europe" is already there, and even a bit sold (Germans), few Americans. A "levorukie" Japanese-no problems, a lot comes from pravorukih.

There are some wishes to the readers of this interview?
Never save on spare parts, filters do not buy Korean, Korean or Chinese shoes, racks, etc. Better to overpay but put quality. Save certainly important, but this must be approached with the mind to choose only quality spare parts. And boards have friends listen too afraid, some say, advised (a real case) in the engine shed S series of mineral water-well, I spohvatilsya time. Incidentally, the majority of brands that I ward, I try to his car.

Thanks for the informative interview.
And thanks to you, write more ...